Southern Polytechnic State University HomeDistance Learning at Southern PolyHomeBoard of Regents eCore®eCore® @ SPSU

eCore® @ SPSU Home
Introduction
eCore® Academic Schedule
Costs
Policies
Apply, Register, Drop or Withdraw from eCore®
Course Array
Technical Support
Proctored Tests
Board of Regents eCore®
 

Policies from eCore® and SPSU

This table contains some of the more important and frequently-sought information. Some of this information appears only here.

Registration SPSU has an extended registration for eCore. Check the academic calendar at left for dates.
Registration Procedure At SPSU you must:
  1. come to room J330 of Extended University,
  2. pick up and complete the application form,
  3. get your academic adviser´s signature that your courses meet your degree requirements,
  4. then return the form to room J330 at Extended University.
If you are unable to come to the campus, you may conduct this procedure via e-mail by contacting the eCore Administrator ecore@spsu.edu.
Drop/Add Check the eCore academic schedule at left for dates.
Withdrawal Procedures Students must withdraw online using the withdrawal form. Once eCore removes you from the eCore class, then eCore notifies SPSU, and we can remove you from Banner.
Refunds Students who withdraw from eCore after drop/add do not receive a refund. SPSU cannot overrule eCore's policies.
Refund Exceptions Students who withdraw from all classes before the cutoff date will be eligible for a refund depending on the circumstances (such as military duty or serious illness.) Any student who is forced to discontinue school attendance during a semester for emergency reasons which are beyond the individual´s control (substantiating documentation required), may apply for a Hardship Refund through the Admissions Office.
Specific Class Times Most eCore courses do not have any specified meeting times; however, that does not mean the instructor cannot schedule meeting times. Note: if an instructor schedules specific meeting times online, this is not a reasonable excuse for withdrawing (without penalty) from your class.
Books Books are the responsibility of each student. They are available for purchase online 24 hours/day. Order in plenty of time to have your books when classes start. Not having a book is not an acceptable excuse for withdrawal.
Lab Kits Lab kits are the responsibility of the student. You may order them online 24 hours/day. Be sure to order in plenty of time for the first class.
Lab Kits Returned Returning your lab kit for chemistry is your responsibility and not that of SPSU. SPSU recommends that you mail or ship back your kit with insurance and a signed receipt option.
Technical Issues Technical issues are the responsibility of each student. eCore and SPSU take some responsibility only for the proper working of Vista. If your computer breaks or you lose Internet, you must correct it immediately because eCore, SPSU and the instructors do not recognize technical failure as an excuse for not completing your work.
Technical Support eCore, the Board of Regents, WebCT and SPSU offer an impressive range of technical support services. Start with our technical support page.
Proctored Tests (SPSU procedures) Scheduling a proctored exam is a two-step process! If you wish to have your exam proctored at SPSU, the first step is to contact the eCore Office. You may drop off a completed form, e-mail the required information (see our page on Proctored Exams at left) or you may call. Once you have been scheduled, you must then go online to the eCore web site and complete the proctored exam request. These two steps ensure that you and your test are in the same place at the same time.
Appeals Appeals begin with the instructor. eCore students will follow SPSU's appeal process whenever possible.

RETURN TO TOP